No Delete eSIM option

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No Delete eSIM option

I have three e-sim plans on my iPhone 12 running iOS 16: one from Vodafone UK, Etisalat and T-Mobile USA. The first two are voice and data, the latter just data and a monthly plan. While the first two show the option Delete eSim, nothing appears when selecting the T-Mobile USA e-Sim. Should I wait till the end of the month, hoping that e-sim will automatically "evaporate" or what else can I do? I clearly don't need it anymore and would happily get rid of it.

Thanks, Stefano

iPhone 12 Pro

Posted on Sep 19, 2022 05:54 AM

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Answer 1

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Ben_Z1

Community Specialist

Sep 22, 2022 01:38 PM in response to smaruzzi

Hi there Stefano,

It sounds like you are trying to remove this specific eSIM using the steps here: How to erase the eSIM on your iPhone

If so and there is no option to delete this eSIM, then we would recommend reaching out to T-Mobile to get the best assistance going forward. They would have the necessary resources to investigate this issue further.

Contact Us - T-Mobile

Cheers!

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No Delete eSIM option

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