finish setting up mobile service

When I finished setting up iPhone 14 Pro, theres a notification under setting that says "Finish setting up mobile service". When I click on it, it basically want's to set up an esim. I've never had an esim. How do I get rid of this notification.

Posted on Sep 18, 2022 12:32 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2022 06:07 PM

Hello Relk,


We understand that your iPhone wants you to set up an eSIM even though you don't have one. Is that correct? If so, can you tell us if you have an option to bypass the on-screen prompt? If you do, skip the prompt and let us know what happens.


If you don't have the option to bypass the on-screen eSIM prompt, try reaching out to your wireless carrier to see if they can help you to set up service without an eSIM.


Lastly, check out the links below if you'd like to learn more about an eSIM and how it works.


About eSIM on iPhone - Apple Support


Set up cellular service on iPhone - Apple Support


Please do not hesitate to reach out to the community if you have more questions.


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 21, 2022 06:07 PM in response to Relk

Hello Relk,


We understand that your iPhone wants you to set up an eSIM even though you don't have one. Is that correct? If so, can you tell us if you have an option to bypass the on-screen prompt? If you do, skip the prompt and let us know what happens.


If you don't have the option to bypass the on-screen eSIM prompt, try reaching out to your wireless carrier to see if they can help you to set up service without an eSIM.


Lastly, check out the links below if you'd like to learn more about an eSIM and how it works.


About eSIM on iPhone - Apple Support


Set up cellular service on iPhone - Apple Support


Please do not hesitate to reach out to the community if you have more questions.


Thanks for using the Apple Support Communities.


Cheers!

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finish setting up mobile service

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