Add Recovery Contact

When I try to add a Family Member I get a box that says "Cannot Add (name). You can only add contacts who are using iMessage (she has an iphone 10x)

iPhone 14 Pro

Posted on Sep 17, 2022 08:45 AM

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Account recovery contacts- “iMessage error” 🆘 Cannot Add account recovery contact. The recovery contact has an iPhone and is updated to the current iOS. Recovery contact is also part of my Family contacts. I also have a friend that’s a recovery contact but only his name is on the recovery contacts list, not the family member. When I tap on the family member to add to recovery contacts list a message pops up saying “you can only use contacts that use iMessage”. The message settings on family contact iPhone has iMessages toggled on. I added the the family contact months ago to recovery contacts but after adding to family contacts, it is no longer on the official recovery contacts list. I believe all family contacts are automatically enabled as a recovery contact, if so, wouldn’t they be listed on the account recovery list? Thank you for any thoughts on this matter, it’s greatly appreciated. 📲💬💯 (“MOM” = Recovery contact and family member that I want to add.)
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Account Recovery Contact Hi, trying to add an account recovery contact (my husband) but it keeps saying it cannot add him bc he isn’t using iMessage… he is. I tried to add myself for the kids as well but I’m getting the same message. It allowed me to add one kid as the contact for the other, though. I’ve turned iMessage off and back on but it’s not changing anything.
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Cannot add (name). You can only add contacts who are using iMessage. Trying to add myself as a recovery contact on my father new iphone13. Since we are part of family shat, it says it should add me automatically, but it didn’t. My name comes up, but when I check it and try to continue, I get the error message “cannot add (name ). You can only add contacts who are using a message”. Still without work.
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1 reply

Sep 17, 2022 08:49 AM in response to Stang89s

Can you send that member a “blue bubble” iMessage ?

If not - if it’s a “green bubble” - THEY need to register / re-register THEIR phone number for iMessage.

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