Phillips Hue

Question

Level 1

4 points

Phillips Hue

Most things seem to be working since I upgraded to iOS 16, however my Philips hue bridge no longer connects at all. Any suggestions?

Posted on Sep 16, 2022 05:22 AM

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Answer 1

nbotros

Community Specialist

Sep 20, 2022 08:14 AM in response to NedT-38

Hello NedT-38,

Welcome to Apple Support Communities. If you have connectivity issues with your Philips hue bridge after updating to iOS 16, let's try the following steps:

1- Make sure you have a Home Hub set up : Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support

2- Make sure all Apple devices , Home Hubs, and all accessories are updated: Hue Bridge

We hope this information is useful. Kind regards.

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Answer 2

NedT-38 Author

Level 1

4 points

Sep 20, 2022 06:51 PM in response to nbotros

Unfortunately… No. That did not work. Not really sure how the home kit works together with things, but hue bridge is not findable by anything. it works fine with my wife’s phone. She’s still on iOS 15. Might need a new bridge? Mine is pretty old. Maybe do a factory reset on hue bridge? Not sure. Regardless … it’s like the Apple ecosystem in iOS 16 doesn’t see it at all.

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Answer 3

Rigo_O86

Community Specialist

Sep 20, 2022 07:09 PM in response to NedT-38

Thanks for the update.

We recommend contacting Phillips as they might have information that could help.

Thanks for using the Apple Support Communities.

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Phillips Hue

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