Apple TV remote app not functioning normally post iOS 16 update

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Apple TV remote app not functioning normally post iOS 16 update

I’ve been using the Apple TV remote app on all of my iPhone devices with no issues prior to updating my iPhone to iOS 16.

The issue is, the remote app works fine initially and then whilst I’m watching whatever I’m watching, the phone goes into the normal display off mode “sleep mode”, then once it’s in sleep mode if I pickup the phone once again and want to use the remote app from the lock screen, the Apple TV will not respond to any of my inputs via the remote app, unless I swipe up to send the remote app to the background, then the normal lockscreen appears, once facial recognition is detected or the passcode is entered, only then when I reopen the remote app is when responding occurs normally and the Apple TV function normally via the remote app.

I guess it’s something associated with security that needs to by addressed.

I wish that this bug gets resolved the soonest, as it’s really frustrating me and rending my Apple experience, troublesome.

Regards,

Rafik

Posted on Sep 13, 2022 02:26 PM

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Answer 1

karina184

Community Specialist

Sep 17, 2022 06:56 AM in response to Rafayez

Hey Rafik,

We hate to hear about the trouble you're having with the Remote app. We can help!

Have you tried closing all apps and restarting the iPhone? This will help test to see if the issue is related to any conflicting software. These are the steps to perform both of those actions:

Close an app on your iPhone or iPod touch

Restart your iPhone

Keep us updated!

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Answer 2

Sep 17, 2022 07:53 AM in response to Rafayez

I am having a similar issue: after updating my phone to iOS 16 and Apple TV to tvOS 16, I cannot use the remote from control center at all.

My Apple TV appears as an AirPlay and Screen Mirroring target, but it doesn’t not appear at all as a target for the remote.

I have another Apple TV running tvOS 15 that I can control; I cannot control the one running tvOS 16.

I have another iPhone running iOS 15.7 that is able to control the Apple TV running tvOS 16, so ¯\_(ツ)_/¯.

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Answer 3

Oct 22, 2022 09:34 AM in response to dustin_royer

I was able to resolve my issue:

My television is an AirPlay target and shows in the Remote Control Center app as a controllable device. The television and the Apple TV had the same name.

After I changed the name of the television, both devices appeared as controllable devices in the Remote app, and I am able again to control my Apple TV with my iOS 16 device.

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Answer 4

Oct 30, 2022 02:36 AM in response to dustin_royer

I tried everything mentioned above, and then some. Only this worked in solving the problem. Evidently, trying to keep name consistency creates a conflict in iOS 16, which wasn’t a problem before. Thanks to the Dustin Royer for identifying the cause of this problem and the resulting solution

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Answer 5

Sep 19, 2022 07:15 PM in response to dustin_royer

after updating to tvOS 16 experiencing loss of navigation via remote and iPad control center remote

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Apple TV remote app not functioning normally post iOS 16 update

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