Bumblebee900 Author

Level 1

4 points

Reset MacBook

I need to remove an ex employee as admin but I dont have their Apple ID password

MacBook Air

Posted on Sep 8, 2022 8:00 AM

Reply

Similar questions

Gifted MacBook running El Captain, need to remove admin A neighbor gave me her old MacBook but has forgotten her Apple ID and password. How can I delete her and use the laptop myself?
1320 3
I need to reset my MacBook Pro to factory settings - I do not have the Apple ID password - it was used by former employee who is not responding to our messages I need to reset MacBook to factory settings - I do not have Apple password and the Apple ID belonged to a former employee who is not able to be reached
649 1
How do carry out a factory reset of my MacBook I have a MacBook that was used by someone else In the company that has now left and we don’t have their password, how do we reset the machine to factory settings
5437 1

1 reply

Level 10

153,832 points

Sep 8, 2022 5:09 PM in response to Bumblebee900

Erase it according to What to do before you sell, give away, or trade in your Mac - Apple Support. You will probably need to start at Step 7.

Consider deploying company-owned Macs and iOS devices using Apple Business Manager: Deploy devices using Apple School Manager or Apple Business Manager - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset MacBook

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up