How do carry out a factory reset of my MacBook

I have a MacBook that was used by someone else In the company that has now left and we don’t have their password, how do we reset the machine to factory settings

MacBook Pro 16″, macOS 11.6

Posted on Jul 23, 2022 2:54 AM

Similar questions

I need to reset my MacBook Pro to factory settings - I do not have the Apple ID password - it was used by former employee who is not responding to our messages I need to reset MacBook to factory settings - I do not have Apple password and the Apple ID belonged to a former employee who is not able to be reached
645 1
What if you forgot your password and you need to access to wipe out personal info so that another owner can own it? What if you forgot your MacBook Pro password and you need to access to wipe out personal info so that another owner can own it? I sold my MacBook Pro it is not in "my devices", not a choice. I need to make sure it is completely wiped clean.
3663 1
Factory reset without password or Apple id Found a Mac Pro tower and would like to wipe it(factory reset). I found it in a storage unit we were cleaning out and they were just going to through it away. please help
11397 1

1 reply

WheelieNick

Level 8

45,759 points

Jul 23, 2022 2:56 AM in response to Terrycanningt49

If it is an intel Mac follow these instructions

What to do before you sell, give away, or trade in your Mac - Apple Support

You will need to contact them for the password if the Mac is activation locked

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do carry out a factory reset of my MacBook

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up