How do carry out a factory reset of my MacBook
I have a MacBook that was used by someone else In the company that has now left and we don’t have their password, how do we reset the machine to factory settings
MacBook Pro 16″, macOS 11.6
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If it is an intel Mac follow these instructions
What to do before you sell, give away, or trade in your Mac - Apple Support
You will need to contact them for the password if the Mac is activation locked