THE DREADED LINES... note taking/ drawing issues with Ipad air (4) and apple pencil (2)

I promise you that I have tried every troubleshooting issue I could find on the internet.

But I keep having a recurring issue where when I write or draw on my iPad I am interrupted by the glitch of long lines across the screen. This issue I know I am not alone in experiencing.


Some of the troubleshooting tips I have used are as follows:

Within the notability app:

  • disconnecting apple pencil
  • turning off and on again "tap and hold"
  • turning off the "palm detection"


Within the Apple Settings app:

  • turning off zoom
  • disable "Only Draw with Apple Pencil".
  • disconnect the writing device via Bluetooth. Reconnect both


The procreate app also recommends the same troubleshooting topics.


Other troubleshooting tactics:

  • not charging while using (that's annoying btw)
  • switching screen protector
  • taking off the case to "ground" the ipad
  • moving the ipad to a alternate surface
  • changing apple pencil tips
  • using no screen protector
  • Updating Ipad entirely
  • Reset factory settings


I have done everything possible to absolve my life of this and it won't stop. I purchased this ipad and loved it in the beginning-- now I have my entire life on it and what... do I switch back to the old fashioned way? I love creating on the Ipad... I wouldnt like this option very much.


Is this the generation of Ipad? Most comments online come from this Ipad era, gen 4... If so, I want my money back so I can buy a new one because I don't know what to do :(

iPad Air, iPadOS 15

Posted on Sep 7, 2022 07:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 08:13 AM

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple



Or use this link to see if Apple can run remote diagnostics on your iPad:

Get Support




Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

THE DREADED LINES... note taking/ drawing issues with Ipad air (4) and apple pencil (2)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.