I purchased and downloaded an app from the store. I opened the app and it asks for the license number. Where do I find that?
Mac Pro, macOS 10.13
Normally after you have purchased an app, you will receive a confirmation, containing the necessary information such as license number, terms of use and other details.
Please check your mailbox.
Waiting... Paused. I cannot un-pause it so it is stuck.
Try this -> Check the status of your network on Mac
Check the status of your network on Mac – Apple Support (UK)
It's not anywhere in Mail.
See the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If necessary, click here for more support and assistance.
It's not anywhere in Mail. So I contacted the developer (Readdle Technologies Limited) and they told me to throw away the app I had and reload if from the App Store, there is no need to have the license if it is a download from Apple. So I did that, I used the uninstaller on CleanMyMac OSX to get rid of everything. Then I went the the App Store Purchased Downloads page. The app is there, paid in full, PDF Expert... Waiting... Paused. I cannot un-pause it so it is stuck.
How do I get it unstuck so that I can work? If you give me the refund I can start over.
Let me know what you can do. Thank you. Chris
Where is the app license number?
