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Printer connection to Mac

I changed service providers. I entered the new into to my HP printer, and it says it's connected. I print a test page and it's blank. My Mac book pro cannot find the printer. help!


MacBook Pro 13″, macOS 12.5

Posted on Aug 30, 2022 11:25 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 1:09 PM

Thank you. The exact printer model is not listed in About AirPrint - Apple Support, but the following HP articles indicate AirPrint-compatibility (maybe an early version):

https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-series-b111/5053904/model/5063610/document/c02907978

https://support.hp.com/us-en/document/ish_2843711-2427128-16


AirPrint means that additional drivers should not be needed, if the printer and the Mac computer are connected to the same network (Wi-Fi router).


If there is a problem with AirPrint discovery for one or more devices, one could try the following full procedure (in this order):

Power off the Wi-Fi router, the printer, the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

8 replies
Question marked as Top-ranking reply

Aug 30, 2022 1:09 PM in response to SusanKSmo

Thank you. The exact printer model is not listed in About AirPrint - Apple Support, but the following HP articles indicate AirPrint-compatibility (maybe an early version):

https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-series-b111/5053904/model/5063610/document/c02907978

https://support.hp.com/us-en/document/ish_2843711-2427128-16


AirPrint means that additional drivers should not be needed, if the printer and the Mac computer are connected to the same network (Wi-Fi router).


If there is a problem with AirPrint discovery for one or more devices, one could try the following full procedure (in this order):

Power off the Wi-Fi router, the printer, the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Aug 30, 2022 11:35 AM in response to SusanKSmo

Printing has nothing to do with who you buy your internet signal from, it's strictly a local thing if you're using Wi-Fi or a USB cable. In fact, you don't need an internet signal at all to be able to print.


How exactly are you attaching the printer? USB cable? Wi-Fi? Bluetooth maybe? Have you gotten the latest software and drivers from the maker's website?

Printer connection to Mac

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