Why is it that my friend can share with me but i can’t share with them?

Hello kelcib,

Thanks for posting in the Apple Support Communities.

Let's check if the following requirements are met to get started with sharing health data to rule that out. You can find this information along with the steps here: Share and view health data in the Health app - Apple Support

Here's what you need

• An iPhone or iPod touch with iOS 15 or later.

• An iCloud account with Health turned on and two-factor authentication enabled.

• The person you want to start sharing with must be saved in your Contacts with their iCloud account email included.

If you have confirmed everything is correct there, let us know what happens when you try to share the data. In addition, let us know if you can share the data with anyone else or not.

Have a great day!

Hey there kelcib.

We'd like to continue to assist you. You mentioned that you did follow the steps we shared earlier. To confirm, did you navigate to the Contacts app. Locate the specific contact you're trying to share your health data with and make sure that their iCloud email is saved in their contact information? If so, make sure that all devices (yours and your friends) are fully updated as well: Update your iPhone, iPad, or iPod touch - Apple Support

1.) Back up Back up your device using iCloud or your computer.

2.) Plug your device into power and connect to the internet with Wi-Fi.

3.) Go to Settings > General, then tap Software Update.

4.) If you see two software update options available, choose the one that you want to install.

5.) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

Once all devices have been fully updated to the latest iOS version, and the correct iCloud email address is saved in the Contacts app, try to send to see if you're able to share your data with them. Also, make sure there isn't any restrictions enabled on both devices. Navigate to Settings > Screen Time > Content & Privacy Restrictions > Allowed app > Health > ON.

If you continue to experience issues, please reach out to Apple Support for assistance. They might have to investigate this issue further with you. Just in case, you can use the following link to reach them: Get Support - Apple

Thank you for using Apple Support Communities. Best of luck.

Hello kelcib,

To help us narrow down the best solution, we'll need to know what happens when you attempt to share your health data. If you receive an error message, what is the exact wording contained in it? If a specific behavior is identified, what is happening?

The more details you provide to us, the better positioned we'll be in to help find a solution.

Best regards.