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My Iphone XR cannot shut down with the volume and turn off button. The screen is functional, but I cannot enter in any of the apps.

My Iphone XR is glitching where I cannot get into the apps, or try to reset the iphone. It's not frozen, but I just can't get into any of my apps each time I press onto it. I can swipe and scroll or move around icons. I can't even get on contact with siri on my phone, so I'm not sure what to do.

iPhone XR

Posted on Aug 19, 2022 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 1:57 PM

do a force restart

Force restart iPhone - Apple Support


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

1 reply

My Iphone XR cannot shut down with the volume and turn off button. The screen is functional, but I cannot enter in any of the apps.

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