phone wont turn off or open apps
My iPhone 13 won't open apps or turn off, but I can still swipe the screen and use Siri. I tried completely shutting it down but it didn't work.
User profile for user:
mario49
User level:
Community Specialist
Hi baldie444,
Let's try force restarting the device by completing the steps below that are also listed here: If your iPhone won't turn on or is frozen - Apple Support
If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.
Best regards.