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I can’t access my old IPad because the e-mail address used to set it up no longer exists

I can’t access my old IPad because the e-mail address used to set it up no longer exists, I also can’t remember my password. Making the IPad useless.


[Re-Titled by Moderator]


Posted on Aug 16, 2022 10:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2022 5:21 AM

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


As a last resort, this may provide an alternative recovery path:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 17, 2022 5:21 AM in response to Cat_333

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


As a last resort, this may provide an alternative recovery path:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

I can’t access my old IPad because the e-mail address used to set it up no longer exists

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