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how do I restart iPhone 13 when it won't let me swipe off?

My iPhone screen is unresponsive. I tried to power down and restart but the shut down screen wants me to swipe the button right - the screen is unresponsive. If I hold down the right and upper left buttons long enough the SOS starts to countdown, presumably to call 911. So I stop that sequence.


iPhone 13 Pro, iOS 15

Posted on Aug 16, 2022 2:21 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2022 2:30 PM

Hello~ Try this and it is from an excellent prior post by*Axel Foley*…


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Once the Apple logo appears be patient for a moment and then you should be able to swipe up and enter your passcode


~Katana-San~

1 reply
Question marked as Top-ranking reply

Aug 16, 2022 2:30 PM in response to Screen-problems

Hello~ Try this and it is from an excellent prior post by*Axel Foley*…


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Once the Apple logo appears be patient for a moment and then you should be able to swipe up and enter your passcode


~Katana-San~

how do I restart iPhone 13 when it won't let me swipe off?

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