how to restart i phone 11 when slider isn't responsive

My new iPhone11 touchscreen stopped responding. I can't even restart it because it wants me to slide to power off and its not responding to touch.

iPhone 11, iOS 13

Posted on Jan 11, 2020 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2020 10:20 AM

The last-resort forced reboot sequence is to briefly press the Volume Up button, then press the Volume Down button, then press and hold the sleep/wake button on the right hand side until the Apple logo appears (it will first show the normal 'slide to power off' screen, but just keep holding.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to restart i phone 11 when slider isn't responsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.