Never added a legacy contact to begin with

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Level 1

5 points

Never added a legacy contact to begin with

What the do when it says I have 2 legacy contacts on appleid.apple yet it doesn’t show any legacy contact in settings under legacy contact? Same with recovery contact??

Posted on Aug 13, 2022 03:59 AM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,877 points

Aug 13, 2022 06:04 AM in response to Whine-1

Legacy Contact is not the same as Recovery Contact

Sign in to your Apple ID account page and check / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click 'Sign-in and Security' -> scroll Legacy Contact.

There you can see if you have added Legacy Contact or not.

You can always remove it.

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Answer 2

Whine-1 Author

Level 1

5 points

Aug 13, 2022 06:09 AM in response to Raicya

That is what I am trying to tell you, on my Apple ID account page in settings where is says “legacy contact” there are zero contacts listed. Yet whenever I login into my account through safari or another device it says there are 2 legacy contacts and all I can do from that point is “continue on device” which says there are NO legacy contacts

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Answer 3

Whine-1 Author

Level 1

5 points

Aug 13, 2022 06:45 AM in response to Raicya

Thanks, they had me screen mirror and then screen record for the engineer to take a look as the senior advisor stated never seeing anything quite like that. It’s doing several other weird things as well. Thanks for the kind words and trying to assist!

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