legacy contact

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Level 1

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legacy contact

I tried to add a legacy contact, but failed. It directed me to my list of contacts, I chose one which brought me to the specific contact, but there was no "NEXT" button and no further instructions.

Windows, Windows 10

Posted on Mar 11, 2023 08:56 AM

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Answer 1

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David VF Author

Level 1

10 points

Mar 11, 2023 10:39 AM in response to Limnos

I finally succeeded. When the contact was open, I had to select the phone number of the person. That should be added to the instructions for legacy.

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Answer 2

Limnos

Level 10

423,941 points

Mar 11, 2023 10:23 AM in response to David VF

Confirm you are doing as instructed in How to add a Legacy Contact for your Apple ID - Apple Support

If you still have questions or problems:

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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legacy contact

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