You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to login to the Charter app on my iPhone to watch TV and I am getting “JLI-9000”. I was able to sign in and watch TV on my iPhone until I updated the iOS to 15.6 a few days ago. The Spectrum app is version 8.4.
I have tried turning off the iPhone and leaving it off for a few minutes before restarting with no luck.
iPhone 8 Plus
Remove the app and re-download it and try again. If that fails… Contact your cable provider.
Remove the app and re-download it and try again. If that fails… Contact your cable provider.
Thanks, but that did not fix the problem. You are right, I’ll have to contact Charter/Spectrum to see if they can sort this out.
JLI-9000 error from Charter/Spectrum app on my iPhone
