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My iPad will not download to a high enough IOS to connect to Spectrum.

My iPad says tap on download on he app page to have the iPad increase to a compatible IOS

for downloading Spectrum TV. However, when I tap on download nothing happens. I checked with Spectrum

and they say that this is an Apple Software problem and that Apple will be able to fix the problem. What do I do to fix the problem?

iPad 2, iOS 9

Posted on Apr 10, 2023 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2023 10:09 AM

The tags appended to your post suggest that your have an iPad with iOS9 installed. The iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for these models in September 2016. These models of iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 are obsolete.


You may need to consider that compatible Apps for older models of iPad are increasingly difficult to find - as App Developers have dropped all support for 32-bit devices and many for iOS versions preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store - and your iPad is incapable of supporting current 64-bit Apps - the usefulness of your iPad will be severely limited.


As such, if you want or need to access most current Apps, requiring more recent versions of iOS than your iPad is capable, you’ll need to consider replacement of your iPad with a newer or current model. Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.4


Newer models are all able to be updated to the current version, iPadOS 16.4.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)


1 reply
Question marked as Top-ranking reply

Apr 10, 2023 10:09 AM in response to TWG3197

The tags appended to your post suggest that your have an iPad with iOS9 installed. The iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for these models in September 2016. These models of iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 are obsolete.


You may need to consider that compatible Apps for older models of iPad are increasingly difficult to find - as App Developers have dropped all support for 32-bit devices and many for iOS versions preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store - and your iPad is incapable of supporting current 64-bit Apps - the usefulness of your iPad will be severely limited.


As such, if you want or need to access most current Apps, requiring more recent versions of iOS than your iPad is capable, you’ll need to consider replacement of your iPad with a newer or current model. Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.4


Newer models are all able to be updated to the current version, iPadOS 16.4.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)


My iPad will not download to a high enough IOS to connect to Spectrum.

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