iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
iPhone 13, iOS 15
reg967 wrote:
iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET
If you see No Service or Searching on your iPhone or iPad - Apple Support
or contact your carrier
ref:
Use 5G with your iPhone - Apple Support
iPhone - Supported 5G and LTE networks - Apple
reg967 wrote:
iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET
If you see No Service or Searching on your iPhone or iPad - Apple Support
or contact your carrier
ref:
Use 5G with your iPhone - Apple Support
iPhone - Supported 5G and LTE networks - Apple
Contact your cellular carrier. I’m assuming this is AT&T. Did you also upgrade your cellular plan to include 5G coverage?
5Ge is AT&Ts name for “5G evolution, which is actually enhanced LTE (4G) not 5G.
Receiving 5GE instead of 5G
