Morning Show not available

Why when I try to watch the morning show do I get a message that says video not available? It says if the problem persist check your internet connection. There is nothing wrong with the internet. I am able to watch others shows on the apple app just not the morning show.

7215X,

Posted on Aug 4, 2022 07:32 PM

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3 replies

Aug 6, 2022 01:45 PM in response to Troublewatchingshows

Hi Troublewatchingshows,


Thank you for posting in Apple Support Communities! Is this happening with any episode of the Morning Show that you select? It looks like you have a streaming device tagged in your post. Be sure that you are running the latest version of the Apple TV app on your device.


Check out some additional information to help resolve this here: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support.


Hope that helps!



Aug 7, 2022 09:13 AM in response to Troublewatchingshows

Troublewatchingshows,


Thanks for verifying that information for us. If you haven't tried yet, let's follow the recommended steps outlined in the article we previously provided: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support This is an article that is relevant to the issue you're experiencing with The Morning Show and it can help:


If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
If your cellular connection is poor, connect to Wi-Fi instead.*
Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.


In addition to that, you'll want to check with the manufacture of your smart TV to see if there's an update available. Updating the software on your TV can help the overall performance of your apps, such as the Apple TV app when it comes to streaming your favorite shows.


Best regards.

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Morning Show not available

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