Ipad Pro 11 2nd gen display issue

My Ipad Pro 11 2020 has no display/image but has a charge sound when plugged and is detected by itunes. Tried to do force reset, update and restore but still no display showing even though when tapped, only the blacklight and IR sensor turns on/flickers. This no display/blackscreen happened when watching youtube and we tried to lower down the brightness.

iPad Pro 11-inch Wi-Fi

Posted on Jul 29, 2022 03:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2022 06:29 AM

As described, your iPad has a fault requiring repair. You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and discuss your options:

Genius Bar Reservation and Apple Support Options - Apple


Otherwise, you might use Apple’s mail-in repair service:

iPad Repair - Official Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 29, 2022 06:29 AM in response to 3rd_Baguio

As described, your iPad has a fault requiring repair. You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and discuss your options:

Genius Bar Reservation and Apple Support Options - Apple


Otherwise, you might use Apple’s mail-in repair service:

iPad Repair - Official Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipad Pro 11 2nd gen display issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.