iPad mini email

iPad mini email

Why does the iPad keep saying I cannot send or receive email because the username and password are incorrect when they both are correct?

Posted on Jul 24, 2022 06:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2022 07:01 PM

Cinderella13 Said:

"iPad mini email: [...]Why does the iPad keep saying I cannot send or receive email because the username and password are incorrect when they both are correct?"

-------


Troubleshooting iPhone eMails:


A. Go here: If you can’t Send eMail on your iPhone, iPad, or iPod touch - Apple Support


B. Add the eMail Account Back.

See if it all syncs when you add the eMail Account back. If it is on a Mail server the it should pop up. It may take some time, if you have thousands to download.


C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmailSign in with App Passwords - Google Account Help - Google

1 reply
Question marked as Top-ranking reply

Jul 24, 2022 07:01 PM in response to Cinderella13

Cinderella13 Said:

"iPad mini email: [...]Why does the iPad keep saying I cannot send or receive email because the username and password are incorrect when they both are correct?"

-------


Troubleshooting iPhone eMails:


A. Go here: If you can’t Send eMail on your iPhone, iPad, or iPod touch - Apple Support


B. Add the eMail Account Back.

See if it all syncs when you add the eMail Account back. If it is on a Mail server the it should pop up. It may take some time, if you have thousands to download.


C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmailSign in with App Passwords - Google Account Help - Google

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad mini email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.