IPhone 12 Black colour peeling off.

Its hardly been 6 months i have purchased an IPhone 12 black colour and the aluminium border colour started peeling off automatically.

It looks really weird and didn’t expected from a brand like apple.


I also own 11 and 8, and none of them is having such issues, do iphone 12 have any manufacturing defect???


please help!!!!

Posted on Jul 24, 2022 01:27 AM

Reply
1 reply

Jul 25, 2022 07:59 AM in response to Akkshay1594

Hello Akkshay1594,


For assistance with any physical issue with your iPhone it will be necessary to rely on available service options in your region. You can review options available to you on the following page: Find Locations


If the page does not automatically update to your region you can select it in the bottom right corner, then select Service & Support. We would like to highlight that unless there is a performance issue with your device it may not qualify for service under limited warranty. Specifically,


"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship;"


This information and more can be found here: Legal - iOS Warranty Document Us - Apple


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone 12 Black colour peeling off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.