Resetting old ipad (a1432)?

I have an old iPad that says a1432 on the back and I accidentally disabled it after attempting a ton of wrong passcodes. I've tried plugging it into my MacBook Air (running MacOSCatalina) and a page comes up that I can click "trust iPad" on, but nothing happens after that (on my ipad or laptop). Help!?

iPad mini 2 Wi-Fi

Posted on Jul 21, 2022 2:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2022 2:23 PM


Hello Cms025,


We're happy to help with your passcode locked iPad. Since the device is locked, you will need to enter recovery mode and reset it.


This article will help: If you forgot your iPad passcode - Apple Support


Once restored, set it up with a backup that doesn't have the passcode, or you need to set it up new. Cheers.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Resetting old ipad (a1432)?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.