When trying to play a purchased album I get an Apple Music account authorization and subscription prompt.

Hello-I purchased Pal Joey 1995, Peter Gallagher and Bebe Neuwirth. I had it on my phone and on my computer. Now, when I go to play it I get an account authorisation prompt, a confirmation my computer is authorised (5 of 5) and then, very unhelpfully, an Apple Music subscription prompt-which I do not want. Where is the purchased folder on the new program? I hate that itunes is gone, and apparently, so is my music that I purchased. Please help!

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Posted on Jul 15, 2022 08:41 PM

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turingtest2

Level 10

277,729 points

Posted on Jul 16, 2022 01:42 PM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes/Music and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

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When trying to play a purchased album I get an Apple Music account authorization and subscription prompt.

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