No wifi/internet connection

I can connect to my home wifi witout a problem. But when outside or the street or anywhere around town, my iPhone will not connect to any public wifi/internet. Someone suggested the problem was likely VPN, but when I check, it is always turned off. Any suggestions?

iPhone 8 Plus, iOS 15

Posted on Jul 13, 2022 01:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2022 01:33 PM

Regarding VPN, if you have a VPN app installed on your phone, even if it is off, it can interfere with connections, both Wi-Fi and cellular. If you never installed a VPN app and profile this is not an issue, but if you did try deleting both the app and the profile.


To connect to a public Wi-Fi you usually have to log in through a web page. This article discusses how that works→Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 13, 2022 01:33 PM in response to rukwir2

Regarding VPN, if you have a VPN app installed on your phone, even if it is off, it can interfere with connections, both Wi-Fi and cellular. If you never installed a VPN app and profile this is not an issue, but if you did try deleting both the app and the profile.


To connect to a public Wi-Fi you usually have to log in through a web page. This article discusses how that works→Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No wifi/internet connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.