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laronn22 Author

Level 1

5 points

My iPhone won't turn on or charge.

my phone won't turn on or charge. it has not experience any water damage or anything. It seems like it just malfunctioned. It is an iPhone 11 Pro that I purchased in 2020.

[Re-Titled by Moderator]

Posted on Jul 6, 2022 8:49 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jul 6, 2022 8:54 AM

See if it is a temporary glitch by performing a "forced" restart of your iPhone:--> Force restart iPhone – Apple Support

Also, if you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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My iPhone won't turn on or charge.

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