“Password is required to enable Touch ID.” Is the message I get when starting up my MacBook Pro. Can this be turned off? Im asking as I’m having some issues with my keyboard so I need to use an external keyboard at the moment, however, the external keyboard connects via Bluetooth which doesn’t work until the password is entered after start up.
MacBook Pro 13″, macOS 12.4
kollins77 wrote:
“Password is required to enable Touch ID.” Is the message I get when starting up my MacBook Pro. Can this be turned off?
Im asking as I’m having some issues with my keyboard so I need to use an external keyboard at the moment, however, the external keyboard connects via Bluetooth which doesn’t work until the password is entered after start up.
No.
There are a few caveats regarding TouchID — and will not be accepted by macOS:
• If you restarted your Mac, or if you're not logged into your user account.
• If you have not unlocked your Mac for 48 hours.
• If you are trying to unlock Security & Privacy
• If you are trying to unlock Users & Groups Preferences (when FileVault is on)
• If 5 wrong fingerprint attempts
Use Touch ID on Mac
Use Touch ID on Mac - Apple Support
"If you have problems with Touch ID"
If Touch ID isn't working on your Mac - Apple Support
-----------------------------
If you have issues with your internal keyboard— you do not specify the problem. Hardware issues can not be solved here on line.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
kollins77 wrote:
“Password is required to enable Touch ID.” Is the message I get when starting up my MacBook Pro. Can this be turned off?
Im asking as I’m having some issues with my keyboard so I need to use an external keyboard at the moment, however, the external keyboard connects via Bluetooth which doesn’t work until the password is entered after start up.
No.
There are a few caveats regarding TouchID — and will not be accepted by macOS:
• If you restarted your Mac, or if you're not logged into your user account.
• If you have not unlocked your Mac for 48 hours.
• If you are trying to unlock Security & Privacy
• If you are trying to unlock Users & Groups Preferences (when FileVault is on)
• If 5 wrong fingerprint attempts
Use Touch ID on Mac
Use Touch ID on Mac - Apple Support
"If you have problems with Touch ID"
If Touch ID isn't working on your Mac - Apple Support
-----------------------------
If you have issues with your internal keyboard— you do not specify the problem. Hardware issues can not be solved here on line.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Based on your situation, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
If you can obtain a wired keyboard, and plug directly into a port on the chassis, that should allow you to keep working until you can get the built-in keyboard repaired.
Almost any wired Keyboard will do -- almost all alpha and numerics are identical, and many control keys are very very similar.
If you have an Apple wireless keyboard, often connecting its lightning [charge] cable will make it into a wired keyboard for this purpose.
It can't be turned off.
Password is required to enable Touch ID.
