Hello. I can access my mail on my Mac, phone and iPad. I have a spare back up phone and this morning it prompted me for my exchange password, it won’t accept it even though it’s correct. What would anyone suggest?
iPhone 11 Pro Max
Hello PSpeterman,
You may find some helpful info for that type of issue in the "Check your email address and password" section of this link: If you can't receive emails on your iPhone, iPad or iPod touch
In there it'll note:
If the Mail app asks you to enter a password for your email account, make sure your password is correct. To check your email address and password, sign in to your email provider's website.
If you're still experiencing a user name or password error, contact the email provider or system administrator.
Cheers.
Hello. The problem was with the Apple Mail app. I could sign into my webmail. I was thrown out of three apple devices and I deleted the accounts, re added and signed back in. The mail was always coming into my Mac book and webmail.
Hello PSpeterman,
Since you're using an Exchange email you may need to use these steps:
Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch - Apple Support
Cheers.
Exchange password.
