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i do not have enough information to reset security questions

I do not remember the answers to my security questions. I tried to reset using the prompts, but then I get a message that says you do not have enough information to reset security questions.

I need to do this ASAP. Please advise. thank you!!



iMac 27″, macOS 11.6

Posted on Mar 4, 2022 10:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2022 10:30 AM

If you are being told there isn't enough information to reset them, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


See if anything here helps. 


Solution to the forgotten Apple ID security questions.  -

3 replies
Question marked as Top-ranking reply

Mar 4, 2022 10:30 AM in response to reina13

If you are being told there isn't enough information to reset them, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


See if anything here helps. 


Solution to the forgotten Apple ID security questions.  -

i do not have enough information to reset security questions

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