Can't reset my security questions

Can't reset my security questions. I've followed instructions on "iforgot" site, but it says "we don't have sufficient information to reset security questions.


p.s. I really can't remember my answers.

MacBook Pro 13″, macOS 11.5

Posted on Aug 18, 2021 02:32 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2021 07:07 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Aug 18, 2021 07:07 AM in response to Vlad_Chertykov

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't reset my security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.