You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Hello, Did anyone tried cancelling their order from the apple store online? I received an email stating I haven’t billed for the product but I didn’t receive the money yet on my bank account. It has been more than 15 days that i have cancelled my order. I just want to know how long did it take for the refund? ImI’m from Philippines.
[Re-Titled by Moderator]
Hi SadAppleUser, Here is the answer to your question:
Returns & Refunds - Shopping Help - Apple
"If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account."
Hi SadAppleUser, Here is the answer to your question:
Returns & Refunds - Shopping Help - Apple
"If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account."
If you contacted your bank/credit card company and they have not seen the refund, I would contact Apple Support -- probably under purchases. I'd also recommend you have your cancelled order#/refund information handy.
We are all other users here and do not have access to accounts.
Refunds can take up to 30 days depending on method of payment. So you need to wait until after that to contact Apple.
open the apple store and look for a chat link - i just tried it on my ipad apple store app. You can also call
I already went to bank asking about this. Their reply is they have not received the refund as of now
I have everything ready cancelled order# date and time . Please help me get the refund . I am student by profession and its a huge amount for me
My method of payment was from debit card. How to contact apple?
it has already been 15 days it was cancelled
You contact the same place that told you a refund is being issued. Apple states that it can take up to 30 days.
I dont know where to contact. I just got an email stating that my money will be refunded within 3 business days .
have you tried to reply to the email?
you can also do a chat with the Apple store online.
I tried to reply, but the email cant be delivered.
how can i chat with apple store online ?
After how many days you got your refund ?
I did not ask for a refund. I’ve said it twice: it may take up to 30 days. We do not work for Apple and do not have information on Apple’s internal processes.
How long does a refund take?
