You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems w WD Discovery and Time Machine

I have installed WD Discovery software on my iMac (running High Sierra) in order to use the My Passport 4TB HD with Time Machine. The back up works fine for a day and then consistently sends the message "backup failed". At these times I've tried to eject the HD to see if that would get Time Machine to work but a message saying the drive is "in use" pops up. My only recourse is to shut down the computer, start up again and then the back up works for another day.


This is crazy. I suspect the WD software may be the problem. Anyone out there having similar problems, and better yet, anyone have a solution?

Thanks.


iMac, macOS 10.13

Posted on Jan 24, 2022 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 8:32 AM

Excellent. If you feel this has been solved please mark the thread as solved. Doing so may help another user.

Similar questions

7 replies

Problems w WD Discovery and Time Machine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.