You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jgabutler Author

Level 1

4 points

Apple Watch touch screen not working

The touch screen on my Apple Watch has stopped working. It does work if I connect the Watch to charge but when I remove it from the charger it is unresponsive. It’s fully charged.

I have tried a hard restart. I also did a soft restart when I had it on the charger. Now improvement. I also unpaired and then paired it. Finally I erased all data and restored it. No difference.

Any suggestions? The last time I had a problem with it was during summer 2021 after a software upgrade.

thanks

Posted on Jan 2, 2022 7:41 AM

Top-ranking reply

javaliga

Level 10

119,851 points

Posted on Jan 2, 2022 7:18 PM

It sounds like you tried all the basic troubleshooting steps. At this point I suggest you contact Apple Support using the 'Get Support' link at the top-right corner of this page.

View in context

Apple Watch touch screen not working

Similar questions