Monterey Music app stops playing tracks after 10 seconds - solution?

Question

Level 1

18 points

Monterey Music app stops playing tracks after 10 seconds - solution?

Yesterday Music app suddenly stopped playing tracks after 10 seconds - every track I played simply ended 10 seconds into the song.

The problem extends to all tracks: Apple Music, iTunes Store purchases and uploads from CDs. I've signed in and out of Apple Music, toggled Dolby Atmos, restarted the computer, all the usual things.

I'm running a 2021 M1 iMac running Monterey 12.0.1 and Music app 1.2.0.273.

Does anyone have any idea what the problem is or, better still, how to solve it?

iMac 24″, macOS 12.0

Posted on Nov 25, 2021 2:43 AM

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Answer 1

Tony Collins Author

Level 1

18 points

Nov 25, 2021 6:48 AM in response to Tony Collins

OK, I've solved this myself - somehow the iMac had de-authorised itself. I re-authorised, quit, and reopen the app, and we're back to normal.

Worth checking authorisations if anyone else has a similar problem.

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Answer 2

artbytar

Level 1

5 points

Dec 7, 2021 3:22 PM in response to Tony Collins

I have this issue as well. Did this procedure and fixed the problem. Now after a week of working just fine, it's doing it again and re-authorizing isn't fixing it anymore...

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Answer 3

IainAi

Level 1

8 points

Jan 11, 2022 7:28 AM in response to artbytar

Same here. For a while it just didn't work when syncing phone. Now it won't play more than 10 secs at all. Authorised it again and deauthorised old devices. Really poor.

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Monterey Music app stops playing tracks after 10 seconds - solution?

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