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My daughter is 17 and when I try to turn on Apple Cash in family sharing, it tells me she is already enabled. When she tries to turn it on in her phone, she gets an error message that it can’t be enabled because she doesn’t meet the age requirements. She is able to add her debit card to Apple Pay but she still can’t turn Apple Cash on. So what can I do? Thanks
iPhone 12 Pro Max, iOS 15
Hi Mark Zelakowski,
Thank you for posting! From our understanding, you are getting an error message that your daughter doesn't meet the age requirement to enable Apple Cash on her device but you are also unable to enable it through Family Sharing because it says it is already enabled, is that right. The age requirement is 18 years old so the error on her device is expected behavior. Let's work on getting Apple Cash Family set up. Are you the Family organizer? Are all of the device up to date running the latest iOS? Have they been restarted since noticing this issue?
You should also confirm that the regions for all devices is set to the US when you go to Settings > General >Language & Region. Check out this article: Set up and use Apple Cash Family.
If you are still unable to set it up, you should reach out to Apple Support for further assistance. You can reach them here: Get Support.
Hope that helps!
Hi Mark Zelakowski,
Thank you for posting! From our understanding, you are getting an error message that your daughter doesn't meet the age requirement to enable Apple Cash on her device but you are also unable to enable it through Family Sharing because it says it is already enabled, is that right. The age requirement is 18 years old so the error on her device is expected behavior. Let's work on getting Apple Cash Family set up. Are you the Family organizer? Are all of the device up to date running the latest iOS? Have they been restarted since noticing this issue?
You should also confirm that the regions for all devices is set to the US when you go to Settings > General >Language & Region. Check out this article: Set up and use Apple Cash Family.
If you are still unable to set it up, you should reach out to Apple Support for further assistance. You can reach them here: Get Support.
Hope that helps!
Can not enable child’s Apple Cash card
