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Level 1

4 points

Account disabled

I got a new debit card, but my account has been disabled. I cannot add my new card number. Not sure what else to do. Any advice

iPhone 13 Pro Max, iOS 15

Posted on Oct 28, 2021 4:45 PM

Top-ranking reply

Level 10

471,879 points

Posted on Oct 28, 2021 4:56 PM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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