You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My account is disabled. What do can I do?

i Can’t add a debit card to my account from the settings. It says my account is disabled. What to do?

iPhone 11 Pro Max, iOS 14

Posted on Jan 1, 2021 5:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 5:58 PM

cristhian32 Said:

"My account is disabled. What do can I do? i Can’t add a debit card to my account from the settings. It says my account is disabled. What to do?"

-------


To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

2 replies
Question marked as Top-ranking reply

Jan 1, 2021 5:58 PM in response to cristhian32

cristhian32 Said:

"My account is disabled. What do can I do? i Can’t add a debit card to my account from the settings. It says my account is disabled. What to do?"

-------


To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jan 1, 2021 5:59 PM in response to cristhian32

cristhian32 Said:

"My account is disabled. What do can I do? i Can’t add a debit card to my account from the settings. It says my account is disabled. What to do?"

-------


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

My account is disabled. What do can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.