Do I have to pay for the repair?
I have a iphone 11pro and face id stopped working. There is no damage to the phone. The phone is more that 1 year old ( No warranty)/apple care. Do I have to pay for the repair.
iPhone 11 Pro
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have a iphone 11pro and face id stopped working. There is no damage to the phone. The phone is more that 1 year old ( No warranty)/apple care. Do I have to pay for the repair.
iPhone 11 Pro
Greetings. I may able to be of some help.
Considering your iPhone 11 Pro is in good condition (no cosmetic/physical damage), a good idea may be to follow the steps in the Apple Support article below:
If Face ID isn't working on your iPhone or iPad Pro
I hope this helps.
ateeb293 wrote:
Do I have to pay for the repair.
That is extremely likely.
Start here.
Do I have to pay for the repair?