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my phone needs to be sent in to apple for repair

i need to send in my iphone for repair. Have spoken to support and did everything they suggested to fix the face id issue

iPhone XS Max

Posted on Aug 12, 2020 8:35 AM

Top-ranking reply

Community+ 2024

Level 10

206,195 points

Posted on Aug 12, 2020 8:50 AM

See here:

Where can I get Apple-certified repairs?

You can get Apple-certified repairs and service at the Apple Store or with

one of our Apple Authorized Service Providers. You can also send your

iPhone to an Apple Repair Center. The technicians at all these locations

receive Apple training. They deliver the same high-quality service with

genuine Apple parts. The repairs are backed by Apple.

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