Unable to purchase

I want to change my country/region on my iPad but I can’t because I have store credit balance that I can not spend it on anything because its less. And I want to remove it so I can change my country.

can someone help me pls?

iPad Pro 11-inch Wi-Fi

Posted on Oct 8, 2021 04:26 AM

Top-ranking reply

ed2345

Level 9

63,428 points

Posted on Oct 8, 2021 05:00 AM

Yasaman,

Contact Apple Support and request them to zero your balance:

https://getsupport.apple.com

For general information about changing country, see in here:

Change your Apple ID country or region - Apple Support

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Unable to purchase

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