You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XS doesn't always charge through the case wirelessly

my phone doesn't always charge through the case wirelessly, do I need a certain case?


[Re-Titled by Moderator]

Posted on Sep 20, 2021 8:49 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 8:57 AM

Some cases can prevent Qi charging, and that for various reasons, yes.


Check with the case vendor, and see if they indicate that the case is compatible with Qi charging.


2 replies

iPhone XS doesn't always charge through the case wirelessly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.