My FaceTime on my phone is not working. It rings and says connecting but it can’t
When I try to send or receive a FaceTime call or video on my phone it just rings and says connecting but never does
iPhone 12 Pro Max, iOS 14
User profile for user:
The_Matman7
User level:
Community Specialist
Hello LMPeto! Thank you for participating in the Apple Support Communities.
We understand that you're unable to receive FaceTime calls. We'd like to look into this with you to see how we can help.
It looks like you're coming to us from this article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch. Were you able to try all of the suggestions in the article?
If you're still having trouble after following those instructions, you should contact Apple Support using this link:
Make it a great day!