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TeaganH Author

Level 1

8 points

Pairing Failed

Good afternoon all

I have just purchase a second hand apple watch series 4. I tried pairing it with my iphone 11 and it wanted me to update the software. I tried this, it got stuck on the "verifying screen" so I restarted the phone & the watch. Now when I go to pair it brings up the update button and when I click that a dialog box comes up and says "Pairing Failed - your apple watch couldn't pair with your iphone".

I have tried restarting both phone & watch again with no Joy.

Side note I have both wifi & bluetooth turned on on the iPhone

I have tried to access apple support but because I can't get the serial number I can not chat with them.

Can someone please please help me.

Teagan

Posted on May 26, 2021 8:23 PM

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Community User

Posted on May 27, 2021 1:08 AM

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Pairing Failed

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