You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trade ins

I just purchased a new iPhone and was told on the website that I could send in my old one using provided packaging and postage materials within 14 days. However, none of these materials came with my order.


When can I expect to receive the returns materials/ instructions?

iPhone 6s, iOS 14

Posted on Apr 10, 2021 1:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2021 4:37 AM

Use your free support package to contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

or install the Apple Support app

1 reply

Trade ins

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.