My Magic Mouse if from 2012. All the suggestions for connection have failed me.

I cannot connect my Magic Mouse--not Magic Mouse 2 after following all the directions for checking if Bluetooth is on, for changing batteries, for checking that green light is showing, etc.

iMac 21.5″, macOS 10.15

Posted on Feb 27, 2021 08:02 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2021 10:14 AM

If, as you say, you have done everything to fix the problem, it would be reasonable to conclude that the mouse has failed. I suggest getting a new mouse. For what it is worth, I will only use a wired mouse. So much simpler when there are startup issues and a wireless mouse is unable to communicate.

2 replies
Question marked as Top-ranking reply

Feb 27, 2021 10:14 AM in response to bess17

If, as you say, you have done everything to fix the problem, it would be reasonable to conclude that the mouse has failed. I suggest getting a new mouse. For what it is worth, I will only use a wired mouse. So much simpler when there are startup issues and a wireless mouse is unable to communicate.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Magic Mouse if from 2012. All the suggestions for connection have failed me.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.