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restore backup

I trying to restore my phone.

when I want to restore my backup, there keep asking me to key in the password in order to restore.

I tried whatever the password I had but still wrong password.

may I know which password referring to?

Kindly assist.



thanks

iPhone 6 Plus

Posted on Feb 11, 2021 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2021 8:07 AM

You do not remember your encrypted backup password, I can understand.

You do not remember having created an encrypted backup, I can understand this also.

This means iCloud Key chain was checked while creating the encrypted backup, because by default it is checked.


Look for it in iCloud Keychain.


Did you un-check keychain while creating the encrypted password (By default it is checked) See the pic below.




If you had un-checked then the only option that you have is, keep trying various passwords as there is no limit on number of attempts.


You may have forgotten that you had entered a password. --> About encrypted backups on your iPhone, iPad, or iPod touch ...


1 reply
Question marked as Top-ranking reply

Feb 11, 2021 8:07 AM in response to sywh

You do not remember your encrypted backup password, I can understand.

You do not remember having created an encrypted backup, I can understand this also.

This means iCloud Key chain was checked while creating the encrypted backup, because by default it is checked.


Look for it in iCloud Keychain.


Did you un-check keychain while creating the encrypted password (By default it is checked) See the pic below.




If you had un-checked then the only option that you have is, keep trying various passwords as there is no limit on number of attempts.


You may have forgotten that you had entered a password. --> About encrypted backups on your iPhone, iPad, or iPod touch ...


restore backup

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