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I'm trying to restore my iphone backup, but when I put the password it says that the password is incorrect! how can I get a new password to restore my phone? thank you.

I'm trying to restore my iPhone backup, but when I put the password it says that the password is incorrect! how can I get a new password to restore my phone?

thank you.

iPhone 6, iOS 12

Posted on Mar 23, 2021 6:15 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 5:48 PM

Is this is an iTunes encrypted backup password? Because there is no way to reset an iTunes encrypted backup password. You can guess indefinitely as it won’t stop allowing guesses.


But if you use a Mac then also check Keychain as the normal processing when first creating an encrypted backup would be to prompt if you want to store the password in Keychain.

4 replies
Question marked as Top-ranking reply

Mar 24, 2021 5:48 PM in response to Ant-One-1983

Is this is an iTunes encrypted backup password? Because there is no way to reset an iTunes encrypted backup password. You can guess indefinitely as it won’t stop allowing guesses.


But if you use a Mac then also check Keychain as the normal processing when first creating an encrypted backup would be to prompt if you want to store the password in Keychain.

I'm trying to restore my iphone backup, but when I put the password it says that the password is incorrect! how can I get a new password to restore my phone? thank you.

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